IT ADMINISTRATOR

At Tuque Games, a Wizards of the Coast studio, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!

We are looking for a full-time experienced IT Administrator to be the king of our upkeep, configuration, servers, and data security systems.

We are passionate gamers who are honest, humble, hard-working and are looking for someone who shares our values and desire to create quality experiences.



Responsibilities:

  • Troubleshoot challenging issues in our Helpdesk
  • Lead and mentor an IT Technician
  • Build Machine Maintenance
  • Managing server backups
  • Managing and monitoring Fortigate Firewall and switches
  • Coordinate with 3rd parties on any IT related matters
  • Licenses managing
  • Hardware repair
  • Camera system management (Flir/Axis)
  • Responsible of our Badging System (Mircom)
  • Dev/test kits managing and maintenance
  • Working with Tuque and WotC on a new pipeline design
  • Maintaining and adapting infrastructure to current industry standards and remote work


Requirements:

  • A minimum of 5 years experience in a IT Administrator position
  • Knowledge of Windows Server 2016, Git, Google Suite, Cyber Security, Synology NAS, Slack, Virtualization, Networking Steamwork and more
  • General understanding of programming languages such as Python
  • Flexibility to work after “normal” hours for server updates and emergency support
  • Self-motivation and initiative
  • Strong problem-solving attitude
  • Excellent ability to write clear and concise documentation



Nice to have:

  • The ability to speak French
  • A passion for video games



This position is offered temporarily as a hybrid between work from home and work from the office.


Tuque Games commits to offer equal working chances to every individual, without regard based on the following: age, sex, sexual orientation, physical disability, race, religion, citizenship, native country or any other possible particularities. We sincerely believe in a respectful and open-minded work environment, in which everyone can fully contribute to the organization's development.

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